- Are your designs drawn by hand?
- Where does the name Cole-Yoni come from?
- Where can I buy your products?
- I’d like to carry your products in my store. Do you do wholesale?
- How long is delivery?
- What are your shipping rates?
- How do you ship your products?
- When will my items be shipped?
- Why did some of my items arrive separately?
- What is your return policy?
- Do you do custom cards?
- I’m offended by your cards. What do you have to say for yourself?
Are your designs drawn by hand?
Yes, every image, including some text, is illustrated and coloured by hand, specifically the hand of Gia (my hand). I then do a quick digital cleanup of the mistakes I always make (mostly colouring outside the lines), and send it over to my local printer for production. Every single card is a labour of my love from start to finish and I have the tendinitis to prove it.
Where does the name Cole-Yoni come from?
“Coglioni"; (slang, vulgar) noun/masculine/plural; origin Italian: balls, nuts, morons, idiots
L’ho preso per i coglioni. I grabbed him by the nuts.
I tuoi amici sono tutti coglioni. All your friends are idiots.
Se hai qualcosa da dire, dilla con Cole-Yoni.
If you have something to say, say it with Cole-Yoni (Card Co.).
Where can I buy your products?
I’d like to carry your products in my store. Do you do wholesale?
How long is delivery?
We use Canada Post Lettermail to send all of our cards, stickers and prints. You can upgrade your shipping at checkout if you require tracking or Express Shipping.
Please note, mail carriers do not ship out on weekends or holidays. If you order on a weekend or holiday, your item will be sent out the next business day.
Here are our approximate lettermail shipping durations (keep in mind, these are not guaranteed):
Canada: 3-6 Business Days
USA: 5-8 Business Days
International: 7-12 Business Days
Please note: These delivery times may be affected by weekends and holidays in both the sending and receiving countries.
What are your shipping rates?
We offer free Standard Shipping (no tracking) within North America for all of our cards, stickers and prints! Shipping upgrades are available at checkout if you require a tracking number or express shipping.
How do you ship your products?
Cards, stickers and prints are shipped in a sturdy envelope to ensure safe arrival. Each card and envelope is packaged inside a cellophane sleeve to avoid smudges or scratches. Prints are shipped with foam board backing inside a cellophane sleeve. Vinyl stickers with paper backing are packaged inside a cellophane sleeve for shipping to avoid scratches.
When will my items be shipped?
Cards, stickers and prints are shipped out within 1-2 days of the order being placed. If you are under a time crunch and need your order right away (forgot about Mother’s Day did ya?), you can select express shipping at checkout. Please note, there will be an extra cost for express service, but your mother is worth it.
Mugs and tote bags are printed to order and typically take between 2-5 days to be processed and are then shipped out.
Why did some of my items arrive separately?
If you ordered a combination of different products (for example a card and a mug), you will find that some of them may arrive separately. This is because some of our products are printed to order and shipped directly from the manufacturer. This helps keep costs down, avoid overproduction and allows us to create more products for you.
Our stationery products (cards, stickers, art prints) ship directly from our location in Toronto.
Mugs and tote bags are printed to order and shipped directly from our manufacturer in California.
What is your return policy?
All of our sales are final; however, if we mucked up your order, we will amend it at no charge.
If your item(s) arrived damaged, please snap and send us a photo of it within 24 hours of receiving it. We’ll assess the situation with the post service and send out a replacement to you.
If you accidentally purchased the wrong item, let us know within 24 hours of placing the order so that we can either amend it or cancel it for you. Please note that cancelled orders are subject to a processing fee.
Do you do custom cards?
Not at the moment. Custom work may open up in the future but for now, we just don’t have the time. Stay tuned though!